Best Practices for Master Data Management

An integrated customer master data system is the success factor and basic building block of any CRM solution, especially in the digital age.

Our best practices and solution components:

• Implementation of data governance regulations
• Increase and safeguarding data quality
• Targeted measurement and increase of buying center information
• Seamless SAP integration

Seamlessly integrated sales, service and marketing processes

Build on our industry best practices from the first day of the project: As an important building block for process integration, we provide solutions for the exchange of the following master and transaction data:

• Customers and contact persons
• Sales price conditions
• Material master data
• Dependencies when using variant configuration
• Quotation or order creation in the ERP backend
• Supply of reporting data from BW or ERP (orders, invoices)
• Assets /Equipment
• Service contracts, service quotations, service orders, goods movements

Faster to close business

With Salesforce CPQ (Configure Princing Quote), you can picture the quotation process including complex pricing and configuration in Salesforce. As a long-time consulting partner to the manufacturing industry, we bring project experience and solution modules for a fast implementation.

If you want to use an SAP ERP system for the control of your logistics and production processes, we will support you concretely:

• Extraction of dependencies and transformation into the CPQ data model
• Extraction of sales price conditions and transformation into the CPQ data model
• Creation of quotations or orders when transferring the Salesforce configuration to SAP

More efficient to close business

You want to quickly take advantage of the Salesforce Sales Cloud solution for your quotation process and access SAP ERP data such as configuration and pricing information in real time. You don’t want to lose functions that have been developed over many years?

Then use our Configure Printing Quote solution developed especially for the manufacturing industry. With cbs CX CPQ, you don’t need to worry about transforming existing data and functioning processes, but can focus on the missing functions and improving customer interaction and experience.

Talk to us about it!

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